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COVID-19: Business Update – 8th April 2020

 

Professional Office Supplies would like to provide an update to its customers, suppliers and other stakeholders on the position and intentions of the business going forward in these extraordinary trading conditions.

 

OPEN FOR BUSINESS

We have a minimal skeleton staff in place to accept deliveries into our warehouses in Motherwell and Glasgow, and make deliveries to customers’ premises where appropriate. We can also offer home delivery to those workers that are continuing to operate at home – get in touch with our sales support team on 01698 263 277, or your POS business manager, if this is a service that may benefit you.

The company has, of course, implemented strict social distancing and personal hygiene practices for those workers on-site or delivering to customers. We are reviewing these practices daily, based on updates to the advice issued by the UK and Scottish governments and the World Health Organisation.

As a result of the implementation of these practices, we have suspended our Confidential Waste Management services on premises that are not deemed to be essential key workplaces, and even on those sites are continuing only if the service is absolutely necessary. If this affects you and you have not been contacted already, please get in touch with your POS business manager to discuss support in mitigating any issues this may cause you.

 

SUPPORTING KEY WORKPLACES

The health and well-being of everyone associated with the business is always our primary concern, whether they be staff, suppliers or customers. The decision to continue to operate the business was not taken lightly.

Professional Office Supplies has been identified as a key supplier by a number of customers in key and/or essential workplaces and, as such, has been asked to pledge to remain open as far as is practical and safe.

The business services a number of front-line healthcare facilities, including hospitals, care homes and GP surgeries. Further to those, we work with a number of businesses deemed as ‘key’ by the Scottish and UK governments in industries such as pharmaceuticals, engineering, logistics and home delivery, local authority and grocery retail (supermarkets).

It is on this basis that we made the decision to continue to provide the services to customers as far as it is safe to do so.

 

PROCUREMENT AND SUPPLY CHAIN

At the moment, we are NOT seeing any significant disruption to our supply chain in areas of Office Products, Electronic Office Supplies (toners and cartridges), Bespoke Printing, Furniture & Interiors, Business Gifts or Catering Supplies.

Provision of the product may, however, be on a slightly longer lead time than the usual standards we set ourselves with 93% of deliveries in these areas currently being fulfilled within 3 working days instead of the usual next-day delivery – however we are managing this through constant communication with customers.

In sectors of Janitorial & Hygiene and Workwear & PPE, we are currently seeing a significant shortage of certain stock lines such as hand sanitiser, face masks and the other associated products relating to the pandemic. We are, however, spot-buying large volumes of these products where possible and will continue our work to source the product, as long as it meets the necessary quality standards.

As mentioned previously, we have suspended our Confidential Waste Management services in all but essential premises.

 

BE SAFE

Finally, the entire team at Professional Office Supplies would like to extend our best wishes to everyone, in particular the invaluable and exceptional front-line workers in our NHS, care homes, social care, fire and police services.

Follow the advice of the experts, adhere to the policies in place around social distancing and, most importantly, stay at home unless absolutely necessary..

We will give further updates as appropriate – until then, take care.

 

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